Leadership

Greg Dickinson, CEO

Greg has an exceptional track record of driving innovation and revenue within the software and technology space. Under Greg’s leadership, Hiperos continues to establish itself as one of the premier solutions for 3rd party management.

Prior to Hiperos, Greg was CEO at Venafi, an encryption management software company. Before Venafi, Greg was senior vice president of North American Sales and a member of the CEO’s management committee for Ariba. Greg joined Ariba in 1997 when it was a start-up with less than $1 million in revenue. By the time he left Ariba in 2004, he was part of the executive team responsible for managing a $200 million company. Greg began his professional career as a founding member of PCNet, Inc., a computer reseller. A true visionary, Greg helped launch PCNet’s first Internet product and became a sought-after expert on doing business on the web.

Greg served in the United States Air Force, where he was the recipient of both the Air Force Commendation Medal and Humanitarian Award. He holds a master’s degree in information systems from Pace University and a bachelor’s degree in computer science from Southern Connecticut State.

John Abbatico, CTO

John has more than 20 years of experience in software development, sales and services. As the technology leader for Hiperos, John oversees the development of one of the most comprehensive and flexible solutions in the 3rd party management space.

Prior to co-founding Hiperos, John was a director of innovations at SAP. In this role, he oversaw a 40-person team of local and offshore resources and served as a field CTO working alongside customers and sales to develop new solutions for the SAP portfolio. Before joining SAP, John was vice president of solutions at Venafi, where he was instrumental in assisting the CEO in positioning the company for an asset sale. Prior to Venafi, John spent more than five years with Ariba, where he assisted in the development of several new products for Ariba including its contract management solution. John previously spent six years at Oracle, and started his software engineering career at General Electric designing cutting-edge nuclear propulsion systems.

John has bachelor of science degrees in physics and nuclear engineering from Penn State University. He also completed course work toward a master's degree in computer science at Rensselaer Polytechnic Institute.

Mark Deluca, Vice President of Sales

Mark has spent over two decades in the enterprise software market. At Hiperos, Mark is responsible for driving revenue growth and building a world-class sales organization.

Prior to Hiperos, Mark built and ran the Eastern Region sales team at Aravo, a supplier information management software company. At Aravo, Mark’s team increased the company-wide subscription revenue by over 75%. Prior to Aravo, Mark was a senior manager in Accenture's business process outsourcing sales organization. Before joining Accenture, Mark spent seven years at Ariba, where he was consistently one of the top-producing account executives. Prior to Ariba, Mark was at PeopleSoft. Mark’s sales career started at ADP where, during his 12-year tenure, he made President’s Club every quota-carrying year.

Mark holds a bachelor’s degree in business administration and English from Rutgers University.

Eliot Madow, Vice President of Client Services

Eliot has over 30 years of experience in supply management, outsourcing, supply chain, IT strategy, information systems design and development and engineering. At Hiperos, Eliot is responsible for customer satisfaction during configuration, best practices, community content, and ongoing value through solution training.

Eliot came to Hiperos from Expense Management Solutions, Inc., a premier provider of sourcing and outsourcing advisory services specifically for corporate shared services such as real estate management. Prior to Expense Management Solutions, Eliot owned his own consulting practice, in which he provided supply management and IT professional services for a variety of public and private clients. His earlier experience includes positions as CIO for global supply chain operations of an international specialty chemical company and VP of professional services for several consulting organizations.

Eliot holds degrees in electrical engineering and computer science from Northeastern University.

Doug Udoff, Vice President of Customer Success

Doug has spent his entire 20-plus year career in the software industry. Doug is responsible for partners, business development, support, and long-term customer success.

Prior to joining Hiperos, Doug was vice president of services at Misys, a UK-based software company. While at Misys, Doug oversaw a team of 550 consultants that produced $125 million in annual revenue. Prior to Misys, Doug spent more than 10 years at Oracle during two tenures. He was group vice president responsible for the North American consulting supply organization, and he played an integral part in integrating PeopleSoft’s consulting business with Oracle’s. In between his tenures, Doug joined Ariba to start the Eastern Region services team. Doug eventually became vice president of North American services, overseeing an important profit center for the company.

Doug holds a bachelor of arts degree in computer and informational sciences from the University of Delaware.

Sandeep Bhide, Director of Product Management

Sandeep has spent more than two decades in the software industry building traditional and cloud-based enterprise software solutions, bringing them to market, and supporting them over multiple release cycles. At Hiperos, Sandeep heads the product management group.

Prior to Hiperos, Sandeep spent over eight years at Vistaar Technologies during two tenures. Most recently, he ran the technology services group of Vistaar's healthcare subsidiary. His responsibilities included the development, pre-sales support and delivery of an enterprise-class patient-flow and throughput-management solution for some of the largest healthcare providers. Previously, Sandeep was the head of technical services at Heartbeat Software, where he engineered the turnaround of performance and service levels of a 65-person engineering and support team, orchestrating the transition of the development center from Bangkok, Thailand to Pune, India.

Sandeep holds a bachelor's degree in computer engineering from Pune University and an MBA in finance from Rutgers University.