Hiperos Relationship Management Portal Application

At the core of our offering is the Hiperos R.Portal application with comprehensive functionality to support relationship management of strategic partners. Whether you are looking to measure performance or monitor compliance of your strategic service providers, the Hiperos R.Portal helps you define the critical requirements of each type of program.

The easy-to-use web-based tools allow you to measure, monitor, and communicate with suppliers of complex, outsourced contracts. R.Portal puts you in complete control.

Application features include:

• Easy-to-use navigation.
• Intelligent wizard to step through the creation of your performance and compliance programs.
• 360 degree evaluations.
• Customizable dashboards for users and groups.
• Signals to alert about problem areas.
• Scorecards and reports to show you status, results, and trends.
• Exception reporting to draw focus on issues and discrepancies.
• Task and remediation assignments.
• Incentive and penalty calculator with integration to your accounts payable system.

More on the Hiperos Intelligent Wizard

R.Portal is equipped with an intelligent Wizard to help you define the critical aspects of your program:
• Organizational units that will be managing the relationship.
• Key measurements and metrics to apply.
• Weighting to calculate overall rating.
• Specific compliance requirements (e.g., HIPPA, physical security, labor standards, etc.)
• Frequency of measurements.
• Internal and external resources responsible for recording measurements and completion of compliance tasks.