Privacy Statement

Effective January 10, 2012

This Web Site Privacy Statement ("Privacy Statement") tells our visitors ("You") about: a) The information Hiperos, LLC. ("Hiperos") collects through our website(s), www.hiperos.com and "related web sites" (the "Site(s)")

Hiperos has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. If you have questions or complaints regarding our privacy policy or practices, please contact us at privacy@hiperos.com. If you are not satisfied with our response you can contact TRUSTe here. The TRUSTe program covers information that is collected through this Web site, www.hiperos.com.

Hiperos complies with the U.S. – E.U. Safe Harbor Framework and the U.S. Swiss Safe Harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Hiperos has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.  To learn more about the Safe Harbor program, and to view Hiperos's certification, please visit http://www.export.gov/safeharbor/

Consent

By accessing our Site, You are consenting to the information collection and use practices described in this Privacy Statement.

About Hiperos

Hiperos, LLC . is the leading provider of on-demand solutions for managing the extended enterprise of companies. World-class organizations across many industries, including financial services, high-tech, tele-communications, and manufacturing, use Hiperos R.Portal. Hiperos can be contacted in the U.S. at +1 908-981-0080 or at www.hiperos.com.

What personal information do we collect on the Site and why?

We collect several types of information on our Site including "Personal Information," which generally is information that can be used to identify you individually, such as your name and email address. The information we collect depends on what services you use on our Site(s). The following is a more detailed explanation of these types of information, as well as when and how we use it.

Contact Information — We may collect information that identifies you personally, such as your name and e-mail address, when You submit a form, such as, but not limited to, a request for information, a request for a Hiperos White Paper. We collect additional information if You choose to submit it, including Your title and place of employment, business telephone number, mailing and facsimile address, as well as the contents of Your questions and/or comments submitted along with this information. In general, we may use this information to respond to Your inquiry, request Your participation in a survey, and contact You about Hiperos product or partner offerings that may be of interest to You.

Here are some details about certain features of our Site(s).

Career Inquiries — Hiperos accepts inquiries and applications regarding our open job postings through the Site. This may include resume files. Personal information submitted by job applicants when applying for a position is only used for the purpose of evaluating the candidate for a position at Hiperos and is managed according to Hiperos's human resources department policies.

Tracking Service

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We do link this automatically-collected data to personally identifiable information. IP addresses are tied to personally identifiable information for internal marketing purposes to provide company and product information and not sold or provided to third parties.

We use a third-party tracking services, Google Ad Word and DemandBase, that uses cookies or log files to track non-personally identifiable information about visitors to our site in the aggregate where we capture information about the use of the site, pages and links reviewed and statistics concerning which parts of the web site are most utilized to provide more specific marketing information and related product information to interested potential customers or users.

Cookies —

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do link the information we store in cookies to personally identifiable information you submit while on our site.

We use both session ID cookies and/or persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file.

We set a persistent cookie to see when a user returns to the site. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, may be limited.

Advertising

We partner with a third party ad network to either display advertising on our Web site or to manage our advertising on other sites. Our ad network partner uses cookies and Web beacons to collect non-personally identifiable information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertising. You will continue to receive generic ads.

Flash LSOs

We use local shared objects, also known as Flash cookies, to store your preferences such as volume control or to track your most visited content reviewed, or display content based upon what you view on our site to personalize your visit. Third Parties, with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity, use Flash cookies to collect and store information.

Flash cookies are different from browser cookies because of the amount of, type of, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies click here: http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html#117118

Other Third Party Tracking

Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our site. We do tie the information gathered to our Customers' or Users' personally identifiable information.

Information sharing or disclosure practices

Hiperos does not provide any of Your personal information to third parties for their marketing purposes without Your explicit consent, however Hiperos may use Your information to contact you about Hiperos products and services unless you opt-out of such uses, by using the unsubscribe mechanism provided in the emails we send or as provided below. The personal information you provide to the Site may be accessed by (a) third parties who help Hiperos operate the Site, help Hiperos process transactions, provide the services requested by you, or contribute to Hiperos sales and marketing efforts; These third parties are authorized to use your personal information only as necessary to provide these services to us.

We may also disclose your personal information

  • as required by law, such as to comply with a subpoena, or similar legal process
  • when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request,
  • to any other third party with your prior consent to do so.
  • if Hiperos is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Transfer

This Site is primarily located in and operated from the United States. By submitting data to the Site, you consent to having such data transferred to the United States and other web site operation locations selected by Hiperos.

Links to other Sites

The Site contains links to third party web sites such as the web sites of Hiperos partner companies. Hiperos takes no responsibility for the content or information practices of such sites.

Social Media (Features) and Widgets:

Our Web site includes Social Media Features, such as the LinkedIn. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Security

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can contact us at privacy@hiperos.com

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have it removed from a public forum, directory or testimonial on our site or deactivate it by emailing our Customer Support at privacy@hiperos.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your request to access within 30 days.

By Postal Contact:
Hiperos, LLC
Attn: Hiperos Privacy and Security Manager
304 Turnpike Road
Southborough, Ma. 01772

By Telephone :
908-981-0080

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at privacy@hiperos.com]. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

What this Privacy Statement Does NOT Address

This Privacy Statement does not address the data management practices and polices of Hiperos applicable to the operation and use of the Hiperos R.Portal platform. The policy addressing these services can be found at http://rportal.hiperos.com/hiperos_data_policy.cfm

Notification of Privacy Statement Changes

We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Comments and Questions

If You have questions or comments about this Privacy Statement, please send an email to privacy@hiperos.com or in writing to: Hiperos Privacy and Security Manager, Hiperos, Inc., 304 Turnpike Road, Southborough MA 01772